For shipping issues - Please send us your order number or shipping info. We will update you on the shipping status and local forwarder contacts.
For product quality issues - Please send us: 1. the explanation of the issue (better with media files for understanding), 2. your order number, 3. shipping info (including the phone number). We will arrange the replacement soon once we confirm the issue.
Feel free to contact us the by form below or by email firstname.lastname@example.org. We will reply to you within 2 work days.